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Your Rights and Our Commitments at d90

d90 operates under a clear legal framework so you always know where you stand — your account, your data and your transactions are governed by terms designed around…

Account Holder RightsIndia-Applicable TermsData Privacy CommitmentUPI & Paytm Transaction PolicyPhonePe Accepted

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How d90 Legal Terms Apply to Your Account

d90 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our legal terms govern every interaction between you and d90 — from the moment you open an account to each deposit made via UPI, Paytm or PhonePe and every withdrawal you request. These terms set out jurisdiction-dependent access conditions: eligibility and availability depend on your local

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law and the region in which you reside. We update these terms when regulatory requirements change, and we notify account holders through the registered contact method on file. Disputes arising from account activity are handled through our internal resolution pathway first, with escalation options documented in
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the terms themselves. You are encouraged to read the full policy document before funding your account. If anything is unclear, our support team is available to walk through specific clauses with you directly.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Legal or Policy Questions

If you have a question about a specific clause, your account status under our terms, or a dispute you need to raise formally, our support team is equipped to help. Contact us through any of the channels below and reference your account ID for a faster response.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Available around the clock, this is the quickest path for clarifying a policy clause or checking your account's legal standing.

Email Support

Send a detailed written query to our legal support address. Email is preferred when you need a documented response or are escalating a formal dispute about your account terms.

Help Centre

Our Help Centre hosts plain-language summaries of key policy sections. Search by topic — account rights, data requests, payment terms — and find the relevant clause before reaching out.

POLICY ACCOUNTABILITY

How We Handle Data, Cookies and Account Security

Every operational practice at d90 is tied back to a documented policy — here is what that looks like in practice for your account.

Data Handling

Account data — including name, contact details and transaction history — is stored on secured servers. We do not sell your data to third parties. Retention periods follow applicable local regulations and are outlined in our privacy policy.

Cookie Policy

We use cookies to maintain your login session, remember account preferences and analyse platform performance. You can manage cookie settings from your browser. Essential cookies cannot be disabled as they keep your account secure during each session.

Account Security

Two-factor authentication is available on all accounts. We recommend enabling it immediately after opening your account. Suspicious login attempts trigger automatic alerts to your registered email or phone number without delay.

Transaction Records

Every UPI, Paytm and PhonePe transaction is logged against your account with a timestamp and reference number. You can download a full transaction statement from the account history panel at any time.

Data Access Requests

You have the right to request a copy of the personal data we hold. Submit a written request via email with your account ID. We aim to fulfil verified data access requests within 30 days of receipt.

Policy Update Notifications

When our legal terms or privacy policy changes materially, we send a notification to your registered contact. Continued use of the platform after the effective date constitutes acceptance of the revised terms.

Common Legal Questions About Your d90 Account

These answers address the legal and policy questions we hear most often. If your situation is not covered here, contact our support team with your account ID and the specific clause you need clarified.

These terms apply to any person who opens or uses a d90 account. Eligibility depends on local law and is available where your jurisdiction permits. By using the platform, you confirm that access is lawful in your region.

Yes. Submit a written request to our support email with your account ID and the scope of the data you need. We aim to fulfil verified requests within 30 days and will confirm receipt promptly after you write in.

Data retention periods vary by data type and applicable local regulations. Financial transaction records are typically held longer than preference data. The full retention schedule is published in our privacy policy document.

We notify account holders via the registered contact method before material changes take effect. The effective date is clearly displayed on the updated document. Continued use after that date means you have accepted the revised terms.

Disputes go through our internal resolution process first. Raise the issue via live chat or email, referencing your account ID and the relevant transaction or clause. If not resolved internally, the terms outline the applicable escalation path.

Yes. All payment transactions — whether via UPI, Paytm or PhonePe — are logged, timestamped and covered under our payment clause. You can access records from your account history panel and dispute any transaction through support.

Send a deletion request to our support email with your account ID. Note that some data may be retained for legal or regulatory compliance even after account closure. We will confirm exactly what can and cannot be deleted in your case.

Your Rights and Our Commitments at d90

Reach Us on Legal or Policy Questions

Live Chat

Email Support

Help Centre

How We Handle Data, Cookies and Account Security

Data Handling

Cookie Policy

Account Security

Transaction Records

Data Access Requests

Policy Update Notifications

Common Legal Questions About Your d90 Account

01 Who do these legal terms apply to?

02 Can I request a copy of my personal data?

03 How long does d90 retain my account data after closure?

04 What happens if the legal terms are updated?

05 How are disputes about my account handled?

06 Are my UPI, Paytm and PhonePe transactions protected under your terms?

07 How do I ask d90 to delete my personal data?

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